Sample SourceDeck · synthetic data

DLA — IT Helpdesk Staff Augmentation (SDVOSB set-aside)

Synthetic data. All names, contract values, and contact details are illustrative. AI drafts require human review.

01 · Opportunity summary

Tier 1 / Tier 2 IT helpdesk support, 12 months base + 4 option years.

The Defense Logistics Agency requires Tier 1 / Tier 2 IT helpdesk staff augmentation supporting end users across CONUS sites, with after-hours on-call coverage. ServiceNow ticketing, Active Directory account ops, MDM support for federally-issued devices. [L.2, p. 7]

Solicitation

SP4701-26-R-XXXX synthetic

Agency

DLA — J6 Information Operations

NAICS

541512 — Computer Systems Design Services

Set-aside

SDVOSB total set-aside (FAR 19.14)

Contract type

FFP with T&M CLIN for after-hours

Ceiling (est.)

$8.4M total contract value illustrative

Q&A deadline

2026-05-22 17:00 ET

Proposal due

2026-06-05 14:00 ET

02 · Bid/no-bid score

Recommendation: BID

Above 70 = bid; 50–70 = consider; below 50 = decline. Threshold configurable per workspace.

NAICS / PSC fit92

Set-aside eligible100

Past performance74

Agency history55

Capacity vs PoP68

Deadline runway80

03 · Why this is a fit / risks

Fit

naics 541512 is your primary NAICS — SAM registration current. [SAM]
setaside SDVOSB total set-aside; you hold a current VetCert verification. [VetCert]
past-perf 3 CPARS-rated DoD helpdesk contracts in the last 36 months, all rated Very Good or higher. [CPARS export]
tech ServiceNow, AD, Intune MDM are all in your standard tech stack.
geo You have W-2 staff within 50 miles of Columbus, OH for on-site coverage.

Risks & red flags

gap No prior award with DLA J6 specifically; agency history score is 55. Mitigate with capture call to Small Business Specialist before Q&A.
gap Tier 2 staffing depth requires teaming. Identify a Tier 2-heavy SDVOSB sub before Section L review.
risk After-hours T&M CLIN ceiling caps revenue if utilization is low. Model break-even at 18% utilization.
risk ServiceNow PROD environment access requires CAC; confirm contractor CAC eligibility timeline.

04 · Compliance matrix starter (Section L ↔ Section M)

Auto-extracted from the solicitation. Each requirement is mapped to a response location, an owner, and an evidence artifact. Export to Word retains traceability.

Section L	Requirement	Section M factor	Owner	Evidence
L.3.1	Technical Approach — describe Tier 1/2 staffing model, ticketing workflow, escalation	M.1 Technical (40%)	Capture lead	Resume of proposed Sr. Helpdesk Lead + workflow diagram
L.3.2	Past Performance — 3 contracts within 5 years, $1M+ each, federal preferred	M.2 Past Perf (25%)	Proposal lead	3 CPARS records, customer POC, contract numbers
L.3.3	Management & Staffing Plan — org chart, key personnel resumes, transition plan	M.1 Technical (40%)	HR + Capture	Org chart, 4 key resumes, 30/60/90 transition plan
L.3.5	Price — FFP rate per FTE per month	M.3 Price (25%)	Finance	Cost narrative + price workbook
L.3.6	SDVOSB Self-Performance — FAR 52.219-14	M.4 Compliance (10%)	Compliance	Self-perf attestation

05 · Required documents

SF-33 cover (or equivalent solicitation cover sheet)
Reps & certs current in SAM (or Section K reps in proposal)
Section 889 representation (required by FAR 52.204-25)
SDVOSB self-performance attestation (FAR 52.219-14)
Three (3) CPARS / past-performance reference forms
Key personnel resumes (4 named)
Cost / price workbook + cost narrative
Subcontracting plan (if > small biz threshold; not required here)

06 · Past-performance match

USAF MAJCOM Helpdesk — Wright-Patterson AFB
NAICS 541512 · $4.1M · CPARS Very Good illustrative
NAVAIR Tier 1/2 Support — Patuxent River
NAICS 541512 · $2.9M · CPARS Exceptional illustrative
VA OIT Service Desk Augmentation — Region 5
NAICS 541513 · $3.6M · CPARS Very Good illustrative

07 · Capture actions & next steps

Day	Action	Owner	Window
D-19	Submit Q&A via SAM.gov interest list	Proposal lead	Q&A window
D-18	Identify Tier 2 teaming partner (SDVOSB)	BD lead	Open
D-12	Draft technical approach + management plan	Proposal team	Open
D-2	Final compliance check against Section L	Compliance lead	Open

08 · Stakeholder graph (approachable contacts only)

Roles in the buying constellation, with FAR-aware contact posture. SourceDeck never recommends contacting a CO during a restricted communication period or outside an official mechanism. Read the capture posture →

Contracting officerCO — J. Doe
Communications restricted during solicitation; route via SAM.gov Q&A only.restricted

COR (post-award)COR — assigned post-award
Identify post-award; do not solicit pre-award.restricted

Small Business SpecialistSBS — DLA J6
Approachable for capability-fit conversations; standard outreach OK pre-RFP.approachable

Program / mission ownerProgram lead, J6 IT Ops
Approachable through industry days; do not pitch in restricted period.caution

Likely incumbentsIncumbent prime + 1 sub
Public-record FPDS data; useful for win/loss analysis only.research

Likely teaming subs2 SDVOSB Tier-2 specialists
Approachable through normal teaming outreach; mutual NDA standard.approachable

SourceDeck’s stakeholder layer is reference intelligence, not a spam engine. All contact posture respects FAR rules, agency instructions, procurement communication windows, and solicitation restrictions. We do not recommend mass outreach to contracting officers.

10 · Sources & citations

[L.2, p. 7] — Synthetic solicitation Section L.2 (Statement of Work scope paragraph) synthetic
[VetCert] — Workspace-uploaded SDVOSB verification (illustrative)
[CPARS export] — Workspace past-performance library (illustrative)
[SAM] — SAM.gov entity registration record (illustrative)
[FPDS] — FPDS-NG public award history (illustrative)

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